Frequenty Asked Questions
How to order?
You may order through this website or one of our resellers near your location (see location tab).
Where do you deliver?
Our coverage area is within Metro Manila. Outside of that, we recommend purchasing from one of our resellers (see location tab).
Do you accept COD?
No, we only support cashless payments through our service provider, Paymongo.
When will I receieve my order?
1 to 3 working days, excluding Sunday.
Every Saturday for Muntinlupa, Paranaque, and Las Pinas
Will the gelato become soft or melt during travel?
No, products are guaranteed frozen if making use of our inhouse courier.
Do you allow pick up?
Yes, you may personally pick up or use a third party courier (with insulated box) but we cannot guarantee it being frozen upon its arrival.
How can I track my order?
A email notification will be sent once your order has been confirmed and when it's on the way. You may also contact us in Viber +63 915 257 3066
Do you do catering or events?
Yes, we have a custom cart for events that is able to cater to 50-200+ pax. You may inquire in Viber at +63 915 257 3066
How to apply as a reseller?
You may reach out to us at Viber +63 915 257 3066 and see if you are qualified
Do you supply wholesale?
Yes, we provide whosale pricing, customization, and special offerings for hotels, cafes, and restaurants. You may reach us at Viber +63 915 257 3066
Do you have physical stores?
Yes, we have 3 stores in the following malls: Alabang Town Center ,SM Megamall, Vertis North